Privacy Policy

Introduction

At jeat7, we are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear terms what information we collect, why we collect it, how we use it, and the rights you have over your own data. Our platform serves players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, and beyond, and we take our responsibility to safeguard your information very seriously.

By accessing or using jeat7's website, mobile platform, or any related services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services. This policy applies to all users aged 21 and above, in line with our responsible gaming commitment.

We may revise this Privacy Policy from time to time. The most current version will always be available on this page. We encourage you to review this document periodically so you remain informed about how jeat7 handles your data.

Information We Collect

jeat7 collects information in several ways — directly from you when you register or use our services, automatically as you browse our platform, and from trusted third-party payment partners. The categories of data we gather are outlined below.

Personal Identification Information

• Full name, username, and date of birth (to verify the 21+ age requirement)
• Email address and mobile phone number registered with your account
• Residential address, city (e.g. Dhaka, Chittagong, Rangpur), and country of residence
• Government-issued ID details submitted during KYC verification
• Profile photo or other identity documents where required for account verification

Financial and Transaction Information

• Deposit and withdrawal amounts, transaction history, and payment method used (bKash, Nagad, Rocket, Upay, or bank transfer)
• Mobile wallet identifiers (e.g. bKash mobile number) or bank account reference numbers where applicable
• Bonus and promotional credits applied to your account, including wagering requirement records
• Currency denomination and balance history in Bangladeshi Taka (৳)

Technical and Usage Data

• IP address, browser type, operating system, and device identifiers
• Pages visited, games played (including cricket betting, slots, and live casino sessions), and session duration
• Cookies, local storage identifiers, and similar tracking technologies as described in the Cookies section below

How We Use Your Information

The information jeat7 collects is used strictly for operating, maintaining, and improving our platform and services for players in Bangladesh. We do not monetise your data through third-party advertising networks. Specific purposes include:

• Account creation, identity verification (KYC), and ongoing account management
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Delivering personalised game recommendations, promotional offers, and bonus notifications relevant to your activity
• Detecting and preventing fraud, money laundering, and other prohibited activities on the platform
• Providing customer support and responding to queries or complaints submitted to [email protected]
• Complying with applicable legal obligations, audit requirements, and responsible gaming regulations

Sharing of Your Information

jeat7 does not sell, rent, or trade your personal information to any third party. We only share data where strictly necessary and under limited circumstances, as described below:

• Payment processors and mobile wallet providers (bKash, Nagad, Rocket) solely to facilitate deposits and withdrawals — they receive only the minimum data required to complete each transaction
• Identity verification and KYC service providers engaged to authenticate player documents in accordance with anti-money laundering requirements
• Legal authorities, regulators, or law enforcement agencies where jeat7 is required by law to disclose information
• Successor entities in the event of a merger, acquisition, or restructuring — in which case you will be notified in advance

All third-party service providers operating on behalf of jeat7 are contractually obligated to maintain the confidentiality and security of your data and to use it only for the specific purpose for which it was shared.

Cookies and Tracking Technologies

jeat7 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse platform performance. The types of cookies we use include:

• Essential cookies — required for core platform functionality such as session management, login state, and security tokens
• Analytics cookies — used to understand how players navigate our site, which games are most popular, and where we can improve the experience
• Preference cookies — store your language selection, currency display, and other personalisation choices across sessions
• Security cookies — help detect suspicious activity, protect against CSRF attacks, and maintain the integrity of your active session

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of jeat7's platform. Our platform does not currently support a cookie consent management tool, but you retain full control via your device browser settings.

Data Retention

jeat7 retains your personal data only for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, or for as long as required by applicable laws and regulations. For active accounts, we retain data for the full duration of your account's lifetime. For closed or dormant accounts, we retain data for a minimum of five (5) years in accordance with anti-money laundering and financial record-keeping obligations.

When data is no longer needed and no legal hold applies, jeat7 will securely delete or anonymise your personal information using industry-standard data destruction methods. You may request deletion of specific data categories by contacting us at [email protected], subject to any overriding legal obligations.

Your Rights Over Your Data

jeat7 respects the rights of every player regarding their personal data. As a user of our platform, you have the following rights, which you may exercise by contacting our support team:

• Right of access — you may request a copy of the personal data jeat7 holds about you at any time
• Right to rectification — if any of your data is inaccurate or incomplete, you have the right to request a correction
• Right to erasure — subject to legal retention requirements, you may request that we delete your personal data
• Right to restriction — you may request that we restrict the processing of your data while a dispute or query is under review
• Right to data portability — you may request that we provide your personal data in a commonly used, machine-readable format

To exercise any of the above rights, please contact our support team. We aim to respond to all data rights requests within 30 days. If your request is complex or you have made multiple requests, we may extend this period by a further 60 days, in which case we will notify you.

Security of Your Data

jeat7 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. Our security practices include SSL/TLS encryption on all data transmissions, secure server environments, access control policies limiting staff access to player data on a need-to-know basis, regular security audits, and multi-factor authentication options for player accounts.

While jeat7 applies industry-standard protections, no digital system can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected users promptly and take immediate remedial action. We encourage you to use a strong, unique password for your jeat7 account and to never share your login credentials with anyone.

Third-Party Links

Our platform may occasionally reference or mention third-party payment providers, game developers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), or sports organisations (such as BPL, ICC, and FIFA). Please note that jeat7 does not control the privacy practices of these third-party entities. Any interaction you have directly with such providers is governed by their own respective privacy policies. jeat7 accepts no responsibility for the data practices of external parties.

Children's Privacy and Age Restriction

jeat7's services are strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to create an account, deposit funds, place bets, or use any feature of the jeat7 platform.

If we discover or are informed that a user under the age of 21 has registered or provided personal data, we will immediately suspend that account and delete all associated data. Parents or guardians who believe their child may have accessed jeat7 are urged to contact us immediately at [email protected] so we can act swiftly.

Changes to This Privacy Policy

jeat7 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify active account holders via email or an in-platform notification. Your continued use of the jeat7 platform afterany changes have been posted constitutes your acceptance of the revised policy.

We encourage all players to review this Privacy Policy regularly. If you have questions about any changes or wish to understand how a specific amendment affects you, please reach out to our support team at [email protected] before continuing to use our services.